Contact Us
General Enquiries
Before contacting us, please check to see if we've answered your question in our FAQs:
Couldn't find the answer above? Then please use our Enquiry Form.
Or telephone us on 0845 6066166, this is a BT local call rate number. Alternatively you may contact us on 01325 745000, this is a standard national rate number, Minicom 0845 6099899 or fax 01325 745789.
Our address is:
Teachers' Pensions
Capita Hartshead
Mowden Hall
Darlington
DL3 9EE
Useful Links
Please see our Useful links page for organisations related to Teachers' Pensions.
Employers
Employers can e-mail us at tpdata@capita.co.uk regarding Annual Return queries, or call the Employer Helpline on 0845 3003756. If your query is regarding an individual teacher please use our Enquiry Form or call 0845 6066166.
Employers can fax us on 01325 745757.
Website Feedback
- To make comments about all or part of the Teachers' Pensions website please use our Feedback Form.
- If you have forgotten your login details for the secure site (My Pension Online), or you have not received your details following registration, please use the Remind Me facility.
- If you are having difficulty registering or accessing the secure site (My Pension Online), please view our registration guidance notes, or email TP Web Admin.
- If you are an Employer and require assistance with TP Online access and digital certificates, please email TP Employer Support.