12 May 2010
Important Information Regarding Tax Codes And Payment Advices
Please note we are receiving an unprecedented volume of telephone calls regarding information contained in April payment advice notes. As a result if this you may find it difficult to get through to us at present.
HMRC has recently introduced the new National Insurance and PAYE Service (NPS) which they are using to issue tax coding notices for the first time.
Unfortunately the transition to the new system has brought to light some discrepancies in their existing records and this is resulting in a number of incorrect Coding Notices being issued.
Although HMRC have issued replacement codes to correct the position many of these codes were not provided to us in time to be applied to April payments.
All codes received have now been applied and these will be reflected in your May pension payment and the relevant adjustments will be made to ensure the correct amount of tax is deducted.
If you believe the code we are using is incorrect, please contact HMRC on the number shown on your Notice of Coding if you have one or on
Tel: 0845 3000627.