When you submit your MDC submission, containing the members service, salary and contribution information, we’ll check to see that this submission contains all the members we expect it to contain.

If any members are missing from your submission, an MDC missing service checklist will be created for you. We’ll notify you by email and then upload a file to your Employer Portal for you to download.

You’ll need to download this file, mark any members who have left the establishment with a withdrawal indicator and complete all missing fields. Once completed the file must be re-uploaded to the Employer Portal with the original name.

These files will be issued on the following dates if members are missing:

• 14th of each month, a notification will be issued and an MDC missing service checklist will be created for you
• 21st of each month, a reminder that no corrections have been made and an updated MDC missing service checklist will be uploaded.

At any point, when you provide the missing member data, we’ll check to see that all members have been provided. If so, we’ll no longer notify or provide you with additional MDC missing service checklist as no further corrections are needed.