Teachers' Pensions

Unlock your account

Your email address

This process will help unlock your account and reset your PIN and password. If your account is not locked but you would like to reset your PIN or password visit our log in details reminder form.


Please enter the email address you used to register on this website (this is also your username).

If you have forgotten your username (email address) then please Contact Us



Email issue resolved

From the morning of Saturday 8 April until 6pm Tuesday 11 April, we experienced email issues which unfortunately means all emails regarding Password, PIN and Self Unlock haven’t been issued.

If you’d still like to reset your Password or PIN or unlock your account, please do so again.

We apologise for any inconvenience this has caused.