We’d like to take this opportunity to remind you of two important telephone numbers to ring when making contact with us.

If you’re ringing regarding a specific member enquiry, or on behalf of a member, please contact the Member Helpline on 0345 6066166.

However if you’re enquiry is regarding employer responsibilities and/or administrative functions such as the Annual Return, then the contact number to use is 0345 3003756.

We occasionally receive calls to the incorrect team and ringing the correct number will avoid any unnecessary delay in answering your enquiry.

Both lines are available Monday – Friday, 8.30am – 6.00pm.