Bespoke transition webpages and new employer factsheet

To help you manage the transition to the new administrator on 1 November, we've created a Transition factsheet (PDF, 73 KB). It includes information on what to expect and where to find support if you’ve any questions.

We've also created Transition webpages, where you can find information and guidance leading up to 1 November 2026, including:

• Registering for the new Employer Portal
• The temporary pause of service and what you should expect
• Training opportunities and supporting guides and documents
• Information and resources to support members
• The latest transition news and updates.

Please share this information with your colleagues to help them be prepared.