Employer portal access for payroll providers

In order for you to access the new Employer Portal, every establishment you work with needs to grant you access. They do this by ensuring that you're visible in 'Manage Contacts' as their 'Payroll Contact'. This'll be the organisation name only. Your employer contact then needs to set the payroll contact Portal access to 'Yes'.

Your Primary Contact will then receive temporary log in credentials and can log in, select a new password and Mutli-Factor Authentication (MFA) method. They’ll then need to set up any additional users within your organisation.

If you haven't had log in details, please check with the payroll provider Primary Contact in the first instance. If you're the Primary Contact, you should contact the employers you work with if you haven’t had log in details or can’t see all the establishments you should have access to.

They need to have registered on the new Employer Portal and gone through the process described. Until they grant you access, you'll not be able to submit anything on their behalf following the transition.

To help your employer set up your access, please read our Registration guide (PDF, 1 MB) .

To find out more about adding addition payroll provider users read pages 21-24 in the Registration guide.