MDC/MCR and payments update

We’re making a change to the process following your MDC and MCR submissions. 

After you upload your submission, we’ll send you a response on the portal and an email notification if you need to take any further action, such as making a correction. For MCR, this will also include confirmation of your associated contribution payment. Please allow up to 24 hours from your upload for this to arrive. 

If we ask you to make any changes after submission, please complete them and resubmit as required. If any further action is needed following your resubmission, we’ll let you know within 24 hours of your upload. 

To help your submission go smoothly, please allow for these response times when planning your uploads. 

Correcting errors and missing service 
 

Please help us keep members’ records accurate by correcting any errors and missing service reported back to you after a successful submission within three months of receiving them. If any remain unresolved after this period, you’ll be blocked from making further submissions until those errors are cleared. 

Help us avoid errors by using the correct indicator for service information, as outlined in the MDC and MCR guidance documents. Please use ‘A’ when adding new service to a member’s record, regardless of the period it relates to, and ‘U’ when updating or correcting service information already held on a member’s record. Using the wrong indicator will now result in an error.

Making payments

Once your submission file has been successfully processed, we’ll provide your payment reference number. Please use this reference for this and all future monthly contribution payments to us. The payment deadline remains unchanged. 

Please complete your re-registration or the new Portal by the deadline dates so you can upload your submission and create your payment reference number. If you haven't completed re-registration by then, you won't be able to upload your submission.   For this month only, please use your LA/Estab number as your payment reference number.  

To help you avoid a late payment charge, please make your payment by the deadline date.