Christmas opening hours

Over the festive period, our opening hours will vary. Please make a note of the below if you need to contact us by phone or secure chat.

Monday 22 December 8:30am – 6pm
Tuesday 23 December 8:30am – 6pm
Christmas Eve 8.30am - 12pm
Christmas Day Closed
Boxing Day Closed
Monday 29 December 8:30am – 6pm
Tuesday 30 December 8:30am – 6pm
New Years Eve 8.30am - 12pm
New Years Day Closed
Friday 2 January 8:30am – 6pm 

You can still send us a message on My Pension Online and use the “Can we help?” icon on the right-hand side of our website outside these hours.

From 2 January, our opening hours will return to normal. This is Monday to Friday 8:30am - 6pm for contacting us by phone and 8:30am – 4:20pm for secure chat.

 
Last Updated: 18/11/2025 09:17