The best way for members to contact us is through our secure member area My Pension Online.
When contacting us we are required to complete some simple verification checks.
Please ensure you have the following details to hand:
You'll also be asked for additional security questions.
If your query is in relation to service history please get in touch with your employer from the time of service.
Our most popular contact options are:
If you make use of a special type of telephone with a small keyboard attached, often known as a minicom device or textphone, we've an option for you:
Finally if you'd prefer to write us our address is:
If you require a Welsh translation of any Teachers’ Pension documentation, please contact us on the numbers above or via My Pension Online.
Os hoffech gael cyfieithiad Cymraeg o unrhyw un o ddogfennau Pensiynau Athrawon, cysylltwch â ni ar y rhifau uchod neu trwy Fy Mhensiwn Ar-lein.
If you have any ideas on how Teachers’ Pensions can offer a better service, we run regular discussion groups with both employers and members and would welcome your input. If you’d be keen to get involved, please contact us via My Pension Online. We’d love to hear from you!