One of your responsibilities as an employer is to encourage your employee’s to register for a My Pension Online (MPO) account.

MPO has many benefits for members and allows us to keep in touch with them throughout their career. It also gives members the opportunity to keep track of their pension wherever they are. 

• view their Benefit Statement,
• contact us with pension related queries
• change their personal details
• use the helpful online calculators to plan their retirement and much more.

How to get your employee online

You can find out which of your employees don’t currently have an MPO account through your establishment’s monthly MPO report via the Employer Portal. Each month we’ll send an email to advise you of the updated report, which’ll also include an email template for you to use to contact your employees and remind them to register.

Remember, if a member doesn’t have an MPO account, it still remains your responsibility to advise the member of their options within the Scheme.

Registering

For your employees to register they’ll need their:

• Personal details
• National insurance number
• Personal email address*

Please encourage your members to register with a personal email rather than their establishment address as this can cause issues once they’ve left your employment.