Importance of correct member service

We’d like to stress the importance of a member’s service being correct and your role in helping to make sure this happens.

When a member applies for their retirement, service discrepancies can stop the member receiving their pension/lump sum on time.

This is even more important especially in light of Transitional Protection changes where we need a member’s options statement to be issued. If you’re unsure, take a look at our supporting factsheet (PDF, 68 KB).