Advising members on contacting us

Recently, we’ve received several calls from members on our Employer Helpline. We’d like to remind you that the Employer Helpline is a distinct service offered solely for employers.

If members are wanting to speak to us, please direct them to contact us via these methods:

• Secure messages: My Pension Online.
• Call: 0345 6066166 (BT local rate number).
• International call: +44 1227 213243.
• Secure chat: Chat icon on the right hand side of our website.