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Help us shape your experience

Help us shape your experience

Each year we work with the Institute of Customer Service (ICS), who are a benchmarking organisation, to better understand the service received by you. Please take the time to complete this survey to help us make improvements.

It’s anonymous and will take approximately 5 minutes to complete.

Complete the Survey.

Last Updated: 20/10/2026 12:58

Copyright © Teachers' Pensions 2026 All rights reserved. Pension Scheme Registry Number 10005209 (2010 scheme and earlier); and 10276733 (2015 scheme)