Learn more about WhatsApp with our helpful FAQs
Answer:
Yes, WhatsApp messaging is very secure as it’s encrypted end to end. We also require members to complete security checks prior to discussing individual account details. So, before you contact us, make sure you have the following information to hand:
Unless you manually delete the WhatsApp conversation from your device the conversation and its contents will remain, so please ensure your device is protected by a suitable password and/or pin code.
Read our privacy policy for further information. WhatsApp and our third-party provider- LivePerson don’t access or store your personal details. Your messaging conversations will be added to your account history so when you contact us again our team can see previous enquires. We also require members to complete security checks prior to discussing individual account details. So, before you contact us, make sure you have the following information to hand:
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