Contact Us

To keep your information secure all member communications are sent and received via the online portals. You'll find various methods of contact below if you're after something more general or need to get in touch with us directly.

Carousel news item number 1: Employer FAQs

Find the answers
to our most frequently
asked questions.

Employer FAQs

Carousel news item number 2: Member FAQs

Find the answers
to our most frequently
asked questions.

Member FAQs

Primary school class with teacher at front and young boy raising his hand to ask or answer a question.

Carousel news item number 3: Transitional Protection

Find out if you're
affected by the Scheme
changes on 1 April 2022.

Watch our video

Member contact details

If you've a question you can't find the answer to please get in touch, we'd love to hear from you.

Contact options

Trouble logging in?

You can request a new password and pin and even unlock your account online using this form:

Unlock your account

Employer contact details

If you're looking for some information or guidance, our expert team are on hand to help.

Contact options

Member complaints

If you're not satisfied about something, let us know.

Complaints process

Third party

If you're neither a member or employer within the Teachers' Pension Scheme please use this form to get in touch with us.

Employer complaints

Not received the level of service you'd expect, let us know.

Complaint process

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