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Contact Us

To keep your information secure all member communications are sent and received via the online portals. You'll find various methods of contact below if you're after something more general or need to get in touch with us directly.

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  We're moving to a new administrator on 1 November 2026.

  Our website will be temporarily unavailable from 6pm on 21 October until 2 November 2026.

  All existing data and information will be transferred securely as part of the transition.

  We recommend logging in before 21 October to save any documents you may need for your records.

  For the latest updates, read our transition factsheet (PDF, 60 KB) (This link opens in a new window). 

Members

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If you can't find the answer to your question, we'd love to hear from you.

Member FAQs

Find the answers to our most frequently asked questions for members.

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Employers

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If you're looking for some information or guidance, our expert team can help.

Employer FAQs

Find the answers to our frequently asked questions for Employers.

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All other enquiries

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You can request a new password and pin, and unlock your account online using this form:

Third party

If you're neither a member or employer within the Teachers' Pension Scheme please get in touch with us below.