Teachers' Pensions

Some questions keep being raised. So we've compiled a list of the most frequently asked ones - along with their answers.

Popular Questions

Q If I went live on Monthly Data Collection (MDC) from May 2016 and have to provide periods of service covered by my MDC return, what's the deadline?

A
The deadline for receiving this information is 6 July 2017.

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Q I went live on Monthly Data Collection (MDC) after May 2016 why would I need to provide backdated service?

A

If you have gone live into MDC part way through a financial year, you will need to provide service information for the full year. Backdated service would only need to be provided for those months not covered through your MDC submissions.

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Q How do I record service for an employee who is paid in arrears?

A

The salary needs to be recorded in the month that it's earned and all days excluded must be provided. When salary is known (usually the following month) an update service line must be provided showing the correct salary. This will replace the service line of all days excluded.

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Q If I went live on Monthly Data Collection (MDC) from May 2016, do I still need to complete an Annual Service Return (ASR) as well as providing the gaps in service not covered through my MDC submission?

A
If you've provided the gaps in service through either a TR28 or backdated MDC file then you don't have to complete an ASR for 2016/17.

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Q Why do I keep receiving 'mismatch of personal data errors' during the onboarding process?

A

Please don't be alarmed if you receive a lot of these errors during the onboarding process. The information you provide for the first three months is updated into our own bespoke test system. It's likely that some of the information held in the test system is older than the information in the live system.


When you transfer into live, these errors will not appear. If an error does appear when live, please review the member's personal details using the 'Member Search Functionality' in the Employer Portal.

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