Teachers' Pensions

Employer complaints

Our procedure

We aim to give you the best possible service, but sometimes things can go wrong. You may receive help or information you’re not happy with, or our service may not have met your expectations. This page lets you know the process and how we’ll help you resolve any complaints you have.

In Writing

If you feel your concerns have not been met you are welcome to raise a complaint in writing.

Please send your complaint to the following address:

Teachers’ Pensions
11b Lingfield Point

Last Updated: 12/01/2018 15:50

Related Information

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The latest policy updates and announcements about the scheme and the news that affects it:

Accurate member records and retirement
Conditions for accessing benefits
EOYC timetable for 2018