Templates – Based on your feedback a small but significant change to the Employer Portal is to improve the location of the templates to ensure they’re easier to find. This section can now be found on the left hand menu at all times.

Monthly Contributions Template – The new Monthly Contributions template was introduced on 21 September 2015 and is available on the Portal.

Stability issues – We reported stability issues regarding the Employer Portal last month and the fix which was implemented. After testing a further fix was put in place in September. Early results are showing a significant decrease in the error rate, but we’ll continue to monitor impact. If you have any issues please contact us at engagement@teacherspensions.co.uk (This link opens in a new window) attaching appropriate screenshots.

Member search – A series of new enhanced features have been introduced to the Member Search within the Employer Portal. The improvements which have gone live to date are:-

1. The protection status of the member now features within the results table
2. The results make it clearer whether a member has a My Pension Online account
3. The member print download has been made much simpler and easier. Instead of multiple clicks, you can now download the member print in just one simple click.

We’ve also changed how you can search for a member with extra validation now in place. Employers must input a member’s full National Insurance Number and date of birth when requesting a member search.