Changes to the bereavement process – Please inform your employees

In order to improve the timescales associated with the bereavement process we’ll be trialling a new process from 9 January for 4 months. The change means we’ll no longer accept original certificates and will now only require certified certificates. This also means copies won’t be returned to the applicant.

Certification of documents will be allowed by a professional person ‘of good standing’ such as a bank or building official, teacher or lecturer (similar to the passport procedure).

Please note this only affects the bereavement process; all other areas will still require an original certificate.

Last Updated: 06/01/2017 13:02

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