It’s important to ensure that correct service and salary details are submitted on a monthly basis. If we have records that are incorrectly showing gaps in reckonable service along with incorrect salary information it leads to inaccuracies in members’ Benefit Statements. Please can you ensure you review records to help us to hold accurate information.

It’s essential that we have received a member’s full service and salary information when they come to complete their retirement application as it is deemed as final and any changes to it will not be accepted. If the service and salary information is incomplete, this can lead to the service, salary and commutation information not being included when calculating the member’s pension.