As part of the annual End of Year Certificate (EOYC) exercise, it’s come to light that a number of employers are collecting arrears of contributions for prior years in the current financial year. If arrears have been identified you should contact our Arrears team (This link opens in a new window) providing details of the service and salary (plus details of contributions if any have been deducted) and they’ll issue the appropriate invoice for this period.

For any overpayments identified, these can be adjusted via the monthly contributions submission by entering the value in the Prior Year refund field.