We’re making it simpler for you to update the contact details for your establishment.

On your Employer Portal dashboard, you’ll find an online form which will let you add and amend existing contacts depending on their responsibility.

From this date we’ll also need a named primary contact, who has overall responsibility for administering the Scheme and keeping any staff up to date. They must have a personal work email address and not a group inbox address (e.g. info@, admin@), as emails often can’t be sent to these addresses. This will ensure that your establishment receives all important communications from us.

Now that you’ll be able to do this online, make sure you add reviewing and updating this information regularly to your ‘to do’ list – we wouldn’t want you to miss out on important announcements.

From March 2020, you’ll no longer be able to update your contact details via our Employer Support Team.