For those of you who’ve already, or are planning to, on-board to MCR, we’d like to remind you that you must always review and clear any MCR errors you receive, and you must include the case number in your submission.

Details of the error correction process can be found in the MCR User Guide (PDF, 1.6 MB) (This link opens in a new window) on pages 15-20.

We issue monthly reminders in respect of these errors, however, it’s important that they’re actioned immediately as we need to ensure that the member’s data is accurate, and that the Scheme funds are protected.

If these errors are not corrected within a three-month period you’ll not be able to submit your MCR file.

If you have any queries on this process, then please contact the MCR Team. (This link opens in a new window)