This website will be undergoing an essential update from 4pm on Friday 14 January, which means the website and online portals won’t be accessible.

As the system will also be unavailable to our staff on Friday afternoon, we’ll be unable to answer specific queries related to your account. This means our contact centre for both members and employers, as well as our digital team won’t be available, and will be closed from 4pm. 

All services are expected to resume as normal on Monday 17 January. 

We apologise for any inconvenience caused during this time