It’s essential that your MCR submission matches your payment. If this isn’t the case we will be unable to allocate your payment. When this occurs, your workload is increased as you’ll have to correct your submission and resubmit for it to be accepted.

MCR has been designed based on employer feedback that told us:

"Once payroll’s been run it’s finished, it can't be changed, as the money has already been paid. Any corrections must be actioned the following month"

Warning errors on MCR are there to highlight potential mistakes that’ll need to be corrected in a future payroll run, so we aren’t expecting them to be changed in that month they’re identified, unless they’re the reason your submission doesn’t match your payment.

We’ve a range of MCR resources on our website, we recommend take some time out to familiarise yourself with them. If you’ve any further concerns, please feel free to contact our Employer Support team on 0345 3003756.