If there’ve been changes in your establishment and you’d like to remove Employer Portal access, we require you to send an email informing us of this change, as well as updating the Contact Details form in the Employer Portal.

We’ve recently had employers only updating their contact details. Although this means that we may no longer send emails to that individual through our email platform, due to our automated processes, users with access to the data centre may still receive email notifications. 

So this can be avoided, as well as updating the Contact Details in the Employer Portal, please also email us (This link opens in a new window) to request the removal of  the relevant email address from your data centre and we’ll update our system.