Recently, we’ve received several calls from members on our Employer Helpline. We’d like to remind you that the Employer Helpline is a distinct service offered solely for employers.

If members are wanting to speak to us, please direct them to contact us via these methods:

• Secure messages: My Pension Online
• Call: 0345 6066166 (BT local rate number)
• International call: +44 1227 213243
• Secure chat: Chat icon on the right hand side of our website
• WhatsApp messaging: Click to message on 07545 932848 (This link opens in a new window) (please note it may take up to two working days to receive a response and this number doesn’t allow phone calls)