We’re pleased to announce that after an initial successful testing period, we’ve launched secure web messaging and WhatsApp for members!

The service, which will be open 24 hours a day, provides you with an opportunity to contact us about your pension and account details. Responses from our team will be available from 9am – 4:20pm, Monday to Friday, excluding bank holidays.

WhatsApp will also be available 24 hours a day and responses will be sent from our team between 9am – 4:20pm, Monday to Friday, excluding bank holidays, and these will be handled in order of receipt. If you don’t already have WhatsApp, you’ll need to install it via the App store on your device. After that it’s really simple to use, Click to message on 07545 932848 (This link opens in a new window) and just follow the instructions. Please note this number doesn’t allow phone calls.

If you have any feedback about our new services, please email us at engagement@teacherspensions.co.uk or chat with us via our social media channels.