To keep you up to date with your MCR submission, payments and any members missing from your submission, we’ve introduced some new notifications and reports that you’ll receive in the Employer Portal.

The three new notifications are:

Missing submissions

The first notification, which will be issued on the 12th of the month, will advise that your MCR submission is due. If this hasn’t been provided on or by the 15th of the month, we’ll issue a reminder notification that it’s outstanding.

Missing payments

The second notification you’ll receive will be a reminder that your MCR payment, to reconcile against your submission, is due.

You’ll receive this notification if you’ve not made your contribution payment on or by the 15th of the month.

Missing members

The final notification will be to identify any members that are missing from your MCR submission. This will replace the MDC monthly checklist files that you used to receive.

When you make your MCR submission, it’ll be checked for any missing members and a file will be returned to you the following day, which you can import into the template.

It’s important that when reviewing these members, if they’re missing from your submission for the month and contributions are owed, that a corresponding payment is made.

If you make multiple submissions for the same employer, then it’s best to wait and review the missing member file you’ll receive the day after you make your last submission.

Further information about this file can be found on our website.

If you have any questions about the notifications you receive, please contact us.