We understand that transitioning to MCR can be difficult and confusing, so we’ve created a wide range of resources to help you as much as possible. 

We’ve a dedicated section on our website for MCR, including an overview of the process, what data is required and how to submit it, how to on-board and how to keep informed, as well as all of our guides, including:

• MCR On-boarding guide
• On-boarding form
• MCR On-boarding checklist
• MCR User guide and the User guide appendix A
• The MCR template and user instructions.

We’ve also got some additional guidance including Contribution Calculations showing how ‘When Earned’ and ‘When Paid’ methods are used, the Role Identifier and Backdated Pay Awards quick guides, an MCR employer error table which you can use to help identify errors you may receive and a Missing Members Routine guidance document.

You can also find our MCR training video on our website, as well as our MCR FAQs.

We strongly advise that you utilise these resources as much as possible to help with your submissions. However, if you need any further assistance you can contact our MCR team, who’ll be happy to help.