We understand that transitioning to MCR can be difficult and confusing, so we’ve created a wide range of resources to help you as much as possible. 

We’ve a dedicated section on our website for MCR, including an overview of the process, what data is required and how to submit it, how to on-board and how to keep informed, as well as all of our guides, including:

• MCR On-boarding guide (PDF, 2.2 MB) (This link opens in a new window)
• On-boarding form (XLSX, 37 KB) (This link opens in a new window)
• MCR On-boarding checklist (PDF, 209 KB) (This link opens in a new window)
• MCR User guide (PDF, 1.6 MB) (This link opens in a new window) and the User guide appendix A (XLSX, 946 KB) (This link opens in a new window)
• The MCR template (This link opens in a new window) and user instructions (PDF, 3.2 MB) (This link opens in a new window).

We’ve also got some additional guidance including Contribution Calculations (PDF, 198 KB) (This link opens in a new window) showing how ‘When Earned’ and ‘When Paid’ methods are used, the Role Identifier (PDF, 84 KB) (This link opens in a new window) and Backdated Pay Awards (PDF, 101 KB) (This link opens in a new window) quick guides, an MCR employer error table (XLSX, 105 KB) (This link opens in a new window) which you can use to help identify errors you may receive and a Missing Members Routine (PDF, 147 KB) (This link opens in a new window) guidance document.

You can also find our MCR training video on our website, as well as our MCR FAQs.

We strongly advise that you utilise these resources as much as possible to help with your submissions. However, if you need any further assistance you can contact our MCR team (This link opens in a new window), who’ll be happy to help.