It’s important we have members’ latest details to ensure we can contact them with important information about their pension. 

To help with this, when you update members’ personal details via the Employer Portal, an email confirmation will be triggered to the member clearly marked with the reason their record has been updated. If we don’t have their email address a letter will be sent to their home address with the update. 

We’d be grateful if you could encourage members to sign up to My Pension Online (MPO) and update their details. Using MPO (PDF, 1000 KB) (This link opens in a new window) is a great way for them to easily keep up to date with the latest pension news and manage their pension online.