We’ve made some changes to our systems which meant you may not have received a missing submission notification or a missing members checklist file recently. 

The missing submission notification is sent to you when we haven’t received your MCR file by the expected date of the 15th of the month. Reminders are then sent after this date.

For the missing member checklist process, we send a file to employers who’ve on-boarded to MCR to notify you of any members that are missing from your submission.  

We‘ve been working hard to fix this and can confirm that the notifications and checklist has now resumed.

You may receive notifications and/or checklist files for multiple months, so please make sure you review all missing submission notifications and member checklist files you receive.

If you’ve any questions about this process, please contact the us (This link opens in a new window). 

Further information about the missing member checklist process can be found in our MCR Missing Members Routine Guidance (PDF, 147 KB) (This link opens in a new window) document.