Member digital contact methods

We’d like to take this opportunity to inform you of the options your staff have for contacting us.

Members can contact us: digitally, via WhatsApp on 07545 932848, via our secure chat facility on our website, through our social media channels or via their My Pension Online (MPO) account.

They can also call us on 0345 606 6166, Monday to Friday 8.30am to 6.00pm (excluding bank holidays), or write to us at:

Teachers’ Pensions
11b Lingfield Point
Darlington
DL1 1AX

Contacting us through our digital contact methods may result in quicker responses. We’d like you to encourage your employees to contact us via WhatsApp, secure chat, social media or via their MPO account where possible.

If employees don’t have a MPO account, please remind them of the benefits of registering. To find out which employees don’t have a MPO account, you can use the MPO report which is sent to your establishment monthly.

 

 

Last Updated: 01/11/2022 17:02