Web chat is coming

We’re launching web chat as a contact option to our members from Monday 5 August.

At the moment we won’t be able to discuss members’ personal details over web chat. If they do have a question which requires security information, they should continue to use My Pension Online or the Contact Centre to get in touch.

The service will be open from 9am – 5pm, Monday to Friday.

The next stage will be to look at employer contact and secure web chat for members.

Last Updated: 22/07/2019 11:50