Manage Cookie Preferences

When you visit and website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device. These cookies are mostly used to make the site work as you expect it to but can also be used to personalise your experience while using the site or provide information to the site owner about how you use it.

Because we respect your right to privacy, you can choose the types of cookies you allow our site to use. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Preferences

Essential Cookies

Always Active

These cookies are needed to enable the website to run and to keep it secure. You can set your browser to block or alert you about these cookies but some parts of the will not then work. These cookies do not store any personally identifiable information.

Analytics and Performance Cookies

Tick to accept analytics and performance cookies

These cookies tell us how our members are accessing and using the site to provide us with information to help improve the website and your browsing experience. If you do not allow these cookies, we will not be able to monitor the site performance when you visit. All information these cookies collect is aggregated and therefore anonymous.

Teachers' Pensions Cookie Preferences

We use cookies to give the best experience on our site. Some essential cookies are needed to make the site work and we’d also like to set some additional ones to understand how you use the site, when accessed directly or via a third-party site, to help us improve the usability and services available. You can control these by clicking ‘Manage Cookies’. Information on the cookies we use can be found on our privacy page.

web chat

Web chat is now available

Struggling to find an answer to your question? We’ve launched web chat to help.

It’ll provide you with an opportunity to contact us about your pension and to seek further information about the Scheme. At the moment we won’t be able to discuss your personal details over web chat. If you do have a query which requires you to provide your security information, please continue to use My Pension Online or the Contact Centre to get in touch.

The service will be open from 9am – 4.30pm, Monday to Friday.

The next stage will be to look at secure web chat for members.

Last Updated: 05/08/2019 07:37