Since September there have been changes to the starters and leavers communication process. If we’ve a contact email address Teachers’ Pensions pick up the responsibility for letting new members know about the Scheme, or to inform leavers about their options. Where we don’t have an email address it’s still your employer, who has to pick up these duties. We’ll get in touch in relation to one of the following categories:

• you’re a Newly Qualified Teacher
• you’re transitioning to the Career Average arrangement
• you’ve changed employer
• you’ve re-entered pensionable employment or opted-in to the Scheme
• you’ve left eligible employment in the Scheme or opted out.

You’ll be sent the appropriate information based on the service information provided by your employer. For example, you’ll be sent the leaver information if your employer has indicated you’ve left their employment. However, if you believe you’ve been sent this in error please speak to your employer, as it’s the service information they’ve provided that has prompted the communication from us. Your employer will need to correct any errors in the service.  We can’t do it for them.

If you want to know more about your pension why not read our guides.