We’re currently doing all we can to make our processes as simple as possible for both our members and employers. This includes the completion of forms. Where possible please continue to complete our online forms via My Pension Online.

Where this isn’t possible (as it’s not an online process or you can’t apply online) and you need to complete a paper form, please be aware that we’re temporarily accepting forms with digital signatures. This is to assist those of you that don’t have a printer/scanner at home.

If the form only has a part A (doesn’t require anything from your employer) please upload the form to us via My Pension Online. We can then process it.

If the form has a part B (for your employer to complete) please send part A to your employer (you and your employer will need to decide on a process of how to do this). They will then complete part B and upload it to us via the Employer Portal. We can then process it.

We’ve also temporarily added PDF versions of our ‘online only’ forms in case you need access to these during this time.

To be able to complete the PDF forms digitally, please follow the instructions below:

1. Download and save the PDF you need to complete
2. Open PDF in Adobe Acrobat Reader DC. This is a free programme that can be downloaded here (This link opens in a new window)
3. If possible you can click into the individual boxes to complete the form. If this isn’t an option you can, choose the option ‘fill and sign’ from the right-hand panel (please note we’re working to make all forms interactive – we ask for your patience while we do this)
4. Save file

Please ensure you sign the form with your digital signature for it to be accepted.