If we’ve recently received your retirement application, we’re currently processing it in time for your payable date (this is the date you become entitled to your pension). If you’re to receive a lump sum as part of your pension this will be paid on your payable date (for example, if your retirement date is Wednesday 1 September you will receive your lump sum that day).

As pensions are paid in arrears, your first monthly pension payment will then be made on the day before your birthdate. For example, if you were born on the 7th of the month, your pension will be paid on the 6th of each month. Your first payment may be smaller than following months as it may only cover part of the month (this is dependent on when your first payable date and your normal payable dates are).

We’ll let you know when your award papers are ready but please be aware, you may not receive these until the day before your benefits are due to be paid. This is normal and you should not be concerned.

In the meantime, our quick video will help you understand more about your pension, from your first payment to the increases you receive each year. You’ll know more about what you can expect before and after your retirement date.

You can also view the latest status of your application via the task tracker on My Pension Online (MPO) but don’t be worried if this doesn’t progress regularly, we’re working through your request. If you don’t have an MPO account, please sign up here.