Jubilee opening times

Our Contact Centre will be closed from 6pm on Wednesday 1 June for our staff to celebrate the Queen’s Jubilee celebrations. Normal opening hours, 8.30am–6.00pm, will resume from 6 June 2022. 

Our Employer Helpline and secure webchat will close at 3.30pm on Wednesday 1 June and resume from 8.30am and 9am on 6 June 2022. 

Members can still use our Help Bot service using the “can we help?” icon on our website.

Social media and WhatsApp services will remain open but won’t be responded to until 9am on Monday 6 June. 

We hope you have a fantastic weekend! 

Last Updated: 01/06/2022 14:05