Seasonal opening times

We'll be adjusting the opening times of our Member Contact Centre along with our, Webchat facility and WhatsApp service over the festive period. To make sure you know when you can contact us for support, please take note of our opening hours:

23 December 8:30am - 12pm
Boxing Day Closed
27 December Closed
30 December 8:30am - 12pm
2 January Closed

Our opening hours will remain the same throughout the rest of the Christmas and New Year period.

Members can still use our Help Bot service using the “can we help?” icon on our website.

Last Updated: 19/12/2022 15:14