We’re sorry for your loss. Here are the answers to some frequently asked questions about the process of informing us to help you along.
You can call our contact centre on 0345 606 6166 (8.30am – 6:00pm, Monday to Friday). An operator will take some details and send you an Application for death benefits form to complete, and return to Teachers’ Pensions. This form can also be downloaded from our website.This form needs to be completed in all cases, even if you believe that there aren’t any benefits to pass on.
Once you’ve returned the Application for death benefits form, along with the appropriate certificates, Teachers’ Pensions will confirm all details of family benefits in writing. If there are any payments to be made, we’ll write to you and any other beneficiaries outlining any benefits that are due to each party.
In the case where the deceased member was receiving a pension, if there has been an overpayment, we’ll confirm the amount that will need to be returned to us.
Teachers’ Pensions don't participate in the Tell Us Once service, instead we receive disclosure of death registration information (DDRI) from the registrars general for England and Wales, Scotland and Northern Ireland. But as this may take some time to come through to us, we urge you to contact us as soon as possible following the death of a member.
Once we’ve received all the relevant information from you, we’ll write to confirm these figures for your records.
If you have any questions, please don’t hesitate to contact us.
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