Answer:

You don’t need to pay to claim your remedy benefits and make your choice. Using a paid service doesn’t mean you’ll get your choice any sooner or affect the options you have.

The relevant information you’ll need to make an informed choice is provided via our website, communications and Remediable Service Statements (RSS), and we’ll contact you regarding your options. We’d strongly recommend using the resources available to you initially to help you understand what the changes mean to you.

A small number of you with particularly complex circumstances may feel you need support from an independent financial advisor or accountant regarding your remedy choice. It’s at your discretion if you choose to seek advice. For complex scenarios, we’ll consider applications for compensation for reasonable costs of independent financial advice. To read about the requirements for consideration, including first receiving and considering your RSS, and the process that’ll be introduced, visit our web page on Contingent Decisions and Financial Loss.

Answer:

You don’t need to do anything now; we ask you to wait for us to contact you as we’re identifying those of you who are affected.

We'll be providing options to those affected during the remedy period from 1 October 2023. As we’ll have to contact all members affected by the remedy from this date, please bear with us as it’s likely to take some time to reach everyone.

You can keep up to date by checking the information on the website.

Answer:

No. The government confirmed that whichever solution is implemented, it will apply across all public sector pension schemes and for all members with relevant service, regardless of whether they’ve lodged a claim.