Registration

Having trouble logging in, forgotten your password or just stuck? Our FAQs should be able to help you.

|
  • Answer:

    You can register by visiting our registration page (This link opens in a new window). You’ll need your personal details, your National Insurance number and an email address. We recommend that you use a personal email address.

    You'll also need to set-up Multi Factor Authentication (MFA) after registration. There are three methods to choose from; SMS, Email or Authenticator App.

    You may also need your Teachers’ Pensions Reference number.

  • Answer:

    Your Teachers’ Pensions Reference number (also known as your DfE number) is the number given to you when you qualify as a teacher in the UK. It’s important that you keep a note of it, but if you’ve misplaced it you can confirm your number in one of three ways;

    Work in England

    1. Ask your employer – they’ll hold a record of your individual DfE number
    2. Check any correspondence – we’ll have used this number in any previous communications
    3. Call us on 0345 606 6166 and verify your identity.

    Work in Wales

    1. Call the Education Workforce Council on 0292 046 0099
    2. Check any correspondence – we’ll have used this number in any previous communications
    3. Call us on 0345 606 6166 and verify your identity.

  • Answer:

    We’re sorry to hear that. Please contact us and we’ll help you from there.

  • Answer:

    If you already have an account with us you won’t be able to create a new one. However if you can’t remember the email address you registered with please use this form to access your account.

  • Answer:

    Your PIN will be emailed to you separately and, depending on your email settings, may come through to your junk mail folder so be sure to check this.

    If you still haven’t received your PIN please Contact Us.

  • Answer:

    No, unfortunately you can’t register two MPO accounts using one email address. You’ll each need a personal email address to register with.

Forms

Ready to apply? Our forms page has everything you'll need to get started.

Forms

Calculators

Get an insight into how your pension is built and explore your options.

Calculators

FAQ's

Find the answers with our range of Frequently Asked Questions.

FAQs