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Find your way around your online Benefit Statement using our FAQs.

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  • Answer:

    If you’re affected by Transitional Protection, from 1 October 2023 your affected service, from 1 April 2015 to 31 March 2022 (the ‘remedy period’) we’ve replaced your online Benefit Statement with an Benefits Statement - RSS. This shows you both the final salary and career average options for the remedy period and the choice you’ll need to make at retirement.

  • Answer:

    You can view your Benefit/Benefit Statement - RSS by logging into your My Pension Online account and selecting Benefit Statement or Benefit Statement - RSS on the left hand side menu bar.

    To view your most up to date Statement click ‘View current statement’.

    If you haven’t signed up for an MPO account you can do so by visiting our website (This link opens in a new window).

    Registering is easy and you can use your MPO account to keep your details up to date and send us a secure message.

    Please note you’ll only be able to view a Benefit/Benefit Statement - RSS once you’ve qualified for benefits. For more information on qualifying service, please look at our ‘Your Scheme’ FAQs.

  • Answer:

    If you’re currently contributing to the Scheme your Statement will be updated each month.

    If you’re a deferred member your Statement will be updated once a year. This normally happens in May or June.

     

  • Answer:

    Members who are impacted by Transitional Protection will have access to a Benefit Statement - RSS. When the time comes to take retirement, these members will have a decision over how they take their benefits, and the Statement shows a breakdown of these choices. Members who aren’t impacted by Transitional Protection will have access to a Benefit Statement as they won’t have a choice to make.

  • Answer:

    For more information about your Benefit Statement take a look at our FAQs (This link opens in a new window) or watch our video (This link opens in a new window). We also have a guide (PDF, 470 KB) (This link opens in a new window) to help walk you through your Statement.

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