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Because we respect your right to privacy, you can choose the types of cookies you allow our site to use. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Preferences

Essential Cookies

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These cookies are needed to enable the website to run and to keep it secure. You can set your browser to block or alert you about these cookies but some parts of the will not then work. These cookies do not store any personally identifiable information.

Analytics and Performance Cookies

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These cookies tell us how our members are accessing and using the site to provide us with information to help improve the website and your browsing experience. If you do not allow these cookies, we will not be able to monitor the site performance when you visit. All information these cookies collect is aggregated and therefore anonymous.

MDC corrections

Answer:

Select UPDATE (the first column on the Monthly Data Collection (MDC) template), which enables you to overwrite existing data on the member’s record. To overwrite service, you must ensure that either the start or end date provided on the update match the start or end date of the service line which is to be replaced.
Answer:

Please don’t be alarmed if you receive a lot of these errors during the onboarding process. The information you provide for the first three months is updated into our own bespoke test system. It’s likely that some of the information held in the test system is older than the information in the live system.

When you transfer into live, these errors will not appear. If an error does appear when live, please review the member’s personal details using the ‘Member Search Functionality’ in the Employer Portal.